Behavioral Threat Management Consulting

Understand the concern. Build a thoughtful response.

Practical guidance for organizations facing concerning behavior, complex safety decisions, and the need for a clear prevention program.

Prevention through informed action

What is behavioral threat management?

Behavioral threat assessment and management is a structured process for understanding concerning behavior, evaluating the potential for violence, and choosing actions to reduce risk. It considers the person, the circumstances, possible targets, and available sources of information. ATAP’s RAGE-V provides a framework applicable to both public and private organizations.[1]

The work connects assessment with action: gather information, consider its reliability and context, develop an individualized management plan, and reassess as circumstances change. A useful assessment explains what is known, what remains uncertain, and what steps may improve safety.[1]

Attention belongs on behavior and context. A single behavior does not establish that someone will become violent. Patterns such as escalating aggression, communicated attack plans, or testing a target’s security may warrant assessment in combination with other information.[5]

Corporate organizations

Coordinate leaders, human resources, security, legal counsel, and appropriate support resources around employee or former-employee concerns, threatening customers, stalking, intimate partner violence affecting work, and difficult workplace transitions.

Public-sector organizations

Help government agencies, public-facing offices, and other public institutions establish reporting channels, coordinate responsible personnel, and respond to threats involving staff, officials, service users, or community members while respecting their public responsibilities.

How Signal Mountain Group can help

Support that fits your organization and situation.

We develop policies, procedures, and consulting engagements for organizations of different types and sizes, from a small office establishing its first reporting process to a larger organization refining a multidisciplinary team. We tailor recommendations to your people, resources, operating environment, and decision-making responsibilities.

Policies and procedures

Develop or review reporting pathways, intake and triage procedures, team roles, escalation thresholds, information-sharing practices, documentation, referral options, and case review and closure processes. We work with organizational counsel on legal requirements and policy approval.

Case consultation

Help organize available information, identify gaps, consider aggravating and mitigating circumstances, and develop practical management options. Situations may involve threatening communications, persistent unwanted contact, stalking, fixation, workplace grievances, or intimate partner violence affecting organizational safety.

Guidance through difficult decisions

Support coordinated planning around sensitive meetings, employment transitions, access restrictions, victim safety, and communication with stakeholders. We help clarify responsibilities and when law enforcement, clinical professionals, legal counsel, or other specialists should be involved.

Implementation and continued review

Help teams put policy into practice through training, tabletop exercises, case-review routines, and program evaluation. Follow-up consultation can help organizations reassess changing circumstances and improve procedures after an incident or exercise.

A demanding professional credential

What is a Certified Threat Manager?

A Certified Threat Manager (CTM) holds ATAP’s professional credential in behavioral threat assessment and management. The rigorous certification process requires documented qualifying experience, professional references, application review, and successful completion of an examination. Candidates generally need five years of qualifying experience, or three years with two years of qualifying ATAP membership, including a significant role in an average of at least six full behavioral threat assessments annually during the required period.[2]

ATAP reports that successful candidates commonly spend several months studying. Credential holders must follow its ethical code and earn continuing recertification points. These requirements distinguish a professional certification from attendance at a training course.[2]

A small international community: ATAP’s public directory lists approximately 300 Certified Threat Managers. This is an approximate directory-based count reviewed in October 2026; the roster changes as credentials are awarded and maintained.[3]

CTMs bring skills in gathering and interpreting information, communicating risk, developing management strategies, documenting decisions, and working across disciplines. Their role can include helping a team connect facts to actions, recognize limitations, and make appropriate referrals. The credential does not replace a legal or clinical license or guarantee an outcome.[4]

Safety, accountability, and sound decisions

Civil liability and the role of a CTM.

Civil liability can involve a claim that an organization owed a duty of care, failed to meet that duty, and caused compensable harm. In violence-related negligence cases, relevant questions may include foreseeability, what the organization knew, and the reasonableness of its response. Applicable duties and defenses depend on jurisdiction, relationships, and case facts.[10]

Workplace safety enforcement is a separate issue. OSHA explains that recognized workplace violence hazards may implicate the General Duty Clause and recommends prevention programs, controls, and training when employers become aware of such risks.[9]

A CTM can help an organization identify gaps, evaluate concerns systematically, recommend proportionate actions, and record the rationale, responsibilities, and follow-up behind decisions. Implemented well, that work can reduce preventable risk and support a more defensible response. Documentation should accurately reflect actions taken and unresolved concerns.[4]

Hiring a CTM does not create legal immunity, guarantee safety, or establish compliance by itself. Organizations remain responsible for implementation. Legal counsel should evaluate applicable duties, privacy, employment and civil-rights issues, and any claim of liability. Our consulting supports that work with behavioral threat management expertise.

Let’s discuss the concern or the program you need.

We help North Carolina organizations turn difficult safety questions into a clear, coordinated plan.

Discuss Behavioral Threat Management Consulting

For immediate danger, call 911. Website inquiries are not an emergency reporting channel.

Sources and further reading

Reviewed October 19, 2026. These resources inform the explanations above; listing them does not imply endorsement of Signal Mountain Group.

  1. ATAP: Risk Assessment Guideline Elements for Violence (RAGE-V), 2024
  2. ATAP: CTM certification requirements
  3. ATAP: Public directory of Certified Threat Managers
  4. ATAP: CTM core competencies
  5. FBI: Behavioral analysis and concerning behaviors
  6. FBI: Health care violence-prevention guidance, March 2026
  7. FBI: Swatting advisory, April 2025
  8. FBI: Violent online networks advisory, March 2025
  9. OSHA: Workplace violence enforcement
  10. North Carolina Court of Appeals: Marlow (2020), unpublished opinion discussing foreseeability